Technical Support
Requests for technical support are taken via email. We also welcome all pre-sales support requests.

To contact Technical Support, please send an email to


Please include the following information:

  • The version number of SMTP Analyzer that you are using
  • Your mail server type (i.e., Exchange or IIS) and the version number
  • The version of the operating system you are using
  • A description of your concern


Documentation
Copies of the documentation may be viewed here:

Feature Requests
We are always looking for ways to improve SMTP Analyzer.  If you have a suggestion for a new feature, please send an email to